ABC Nursery
Grower ExpertYour buyers get answers.
Your availability becomes orders.
Grower Expert assists your trade customers directly on your website. It answers their questions about your plants, sizes, pricing, availability, terms of sale and deliveries.
It helps them discover more products, choose the right sizes, build their order and submit it to you, even when your team is busy growing, preparing orders or making deliveries.
Available 24/7, Grower Expert extends the reach of your sales team and makes it easier to buy from your company.
Much more than a plant profile
A first point of contact that knows your business.
Your assistant relies on the information you approve: your catalog, sales policies and the specifics of your production.
Your catalog
Species, varieties, photos, sizes, grades, uses and characteristics. It helps buyers explore your product ranges.
“Which sizes are available for Abies concolor?”
Your regions and contacts
Service areas, your team’s contact information and the right person to contact with an order question.
“Who should I contact to add plants to my order?”
Your deliveries
Delivery days, order deadlines and receiving requirements, based on the schedule you provide.
“Which day do you deliver to my area?”
Your terms of sale
Minimums, lots, reservations, general terms and ordering procedures.
“How do I place an order?”
Your company
Specialties, growing methods, facilities, business hours and appointment booking through Calendly.
“I would like to visit your nursery.”
Your after-sales service
Receiving advice, care at the point of sale and the procedure for reporting an issue.
“Who should I contact about a claim?”
A chatbot built into your website
Your website remains the starting point. Your expert starts the conversation.
Buyers keep your catalog in view while asking questions about plants, deliveries, availability or terms of sale.
White-label option
Give the assistant your company’s name.
Your name, logo, colors and content: customers interact with your own assistant, presented under your brand.
Grown with passion
Your next season
starts here.
Grower Expert de ABC Nursery
Your trade purchasing assistant
For every type of plant grower
A solution that adapts to what you grow.
From greenhouse production to outdoor nursery fields, Grower Expert presents your product ranges and assists interested buyers.
Greenhouse crops
Diverse product ranges. One expert.
Sizes, care and presentation: give your retailers guidance specific to your production.
Nursery growers
Your trees. Your shrubs. Your expertise.
Make it easy to access grades, container sizes, plant characteristics, handling requirements and delivery terms.
Availability list · Updated by ABC Nursery
This week’s standouts
Discover plants in bud or bloom, well-established lots, heavy fruit sets and material ready to ship this week.
Recent photos of the actual available lots
In bloomActual lot photo
White iris
Heavy fruit setActual lot photo
Fruit Snacks® Sweet Treat™ columnar apple
Ready for saleActual lot photo
Spiral Mountbatten juniper
Two complementary images. The permanent catalog photo helps identify the plant. The recent photo shows the actual appearance of the lot offered this week.
Your availability, automatically updated
You upload your new availability list.
Grower Expert checks it, updates it and turns it into a sales tool. The grower retains control of the data and decides when the list becomes active.
Upload
The new list is uploaded to the agreed source, such as a Google Drive folder or another compatible data source.
Check
Grower Expert checks the file. If it contains an error, the latest valid list remains active until the issue is corrected.
Update
Products, sizes, quantities, prices and commercial terms are updated. Profiles and photos remain linked to the correct product numbers.
A new list is available
Notify your customers at the right time.
With their consent, active customers can receive an email or text message when the weekly list is published.
Mobile ordering
Build an order while walking the nursery
The customer selects plants. Grower Expert builds the order.
A buyer rarely orders just one product. The cart remains open throughout the visit. Buyers can add multiple products, change quantities and remove items before confirming the final order.
An order sent immediately
In the horticultural industry, an order should never have to wait.
Once confirmed, the order is recorded and sent to the order desk or appropriate department. The customer receives a copy and confirmation number. The sales representative also receives a copy for follow-up.
The right access for every visitor
The right information for each profile.
Trade customers
Their account, pricing and availability
After providing a customer number and verifying their identity, buyers can access the data associated with their account.
- Pricing based on account status
- Availability, sizes and quantities
- Order minimums and multiples
- Commercial terms
- Pickup or delivery
Consumers
Optional add-onYour expertise, without commercial data
Customers scan a QR code on your tags to view plant characteristics, photos, uses, mature dimensions, and planting and care advice.
Wholesale prices, available quantities and other commercial data remain protected.
Your nursery operations
A solution that adapts to the way you grow and deliver.
One location, kept simple
Most growers operate from a single location. Grower Expert keeps the experience simple and avoids unnecessary complexity.
Multiple locations when needed
When needed, products can be grouped by location and each location’s minimum is applied before confirmation.
Loading dock or field pickup
If the order is ready, the customer is directed to the loading dock. Otherwise, they can be guided to ready-for-sale material in the production areas.
Find material in the field
No more searching hundreds of acres for products.
Grower Expert can identify the location, area, block and row, then display a photo of the location. It distinguishes ready-for-sale material from plants still in production.
- Guides landscapers when an order has not been prepared
- Directs a ready order to the loading dock
- Also helps employees find products quickly
For your business development
Better-prepared conversations. More time for your customers.
Showcase your complete offering
The assistant helps buyers explore other product ranges and identify opportunities for their assortment.
Answer common questions
Your terms and policies remain easy to consult while your team is growing, shipping or serving other customers.
Support your sales representatives
Buyers arrive better informed. Your team can focus on their needs, volumes and next steps.
Optional consumer add-on
Turn your plant tags into a customer touchpoint.
With this option, a QR code connects each plant to your assistant. Consumers ask questions while choosing, then return to your advice once they are home.
Expert advice on their phone
One tag. One scan. Answers.
Help customers choose and care for their plants directly from the tag. Your brand accompanies each plant all the way home.
They scan the tag
The QR code opens the assistant in the phone’s browser, with no app to install.
They ask a question
“Will it grow in shade?” “Can I keep it in a container?” The conversation starts with their need.
They return to your advice
Selection, planting, watering and care: your expertise accompanies the plant after purchase.
Across your product ranges
From flowering pots to tropical plants, the link remains the same.
We provide the QR code. You or your printer can add it to stake tags, hang tags, stickers or other formats.
- For the customer: buy with confidence and succeed with their plants.
- For the garden center: support for presenting your plants.
- For your brand: a presence that continues after the sale.
If you sell exclusively to the trade, consumers can also be directed to your retail network.
Configured around your business
Your methods remain your own.
Grower Expert adapts to your availability structure, product numbers, photos, customer groups, price lists, production locations, minimums, and pickup and delivery procedures.
Your products
Your operations
Your customers
Guided implementation
Your catalog and business practices become the foundation of your expert.
Gather
Your website, catalogs, product sheets, authorized photos, schedules, terms of sale and business contact information.
Customize and approve
The assistant’s name and appearance, the white-label option, authorized information and answers to your buyers’ questions.
Integrate and keep current
Website integration, testing and, when needed, QR codes on plant tags. The update process is defined with your team.
A clear proposal before work begins. Catalog coverage, languages, integration, data access and follow-up: your plan is tailored to your business.
Frequently asked questions
A service tailored to the realities of your growing operation.
What types of plants can Grower Expert support?
It is designed for growers of annuals, perennials, tropical plants, cacti, succulents, trees, shrubs, conifers and other crops.
Who is the assistant primarily designed for?
The experience is designed first for nurseries, garden centers, landscapers and other trade buyers. A consumer experience can also provide advice and direct shoppers to your retailers.
Can it explain our policies and delivery terms?
Yes. Delivery days, deadlines, minimums, receiving requirements and procedures can be integrated from the documents you approve.
Will consumers see our prices and availability?
No. The public sees only authorized horticultural information. Commercial data is reserved for authenticated trade customers.
How is weekly availability updated?
Your file is connected to your product numbers. When a new valid list is uploaded, availability is updated while product profiles and photos remain associated with the correct products.
Can buyers order within the conversation?
Yes. Buyers can add several products, change quantities, review the summary and confirm the order, depending on the integration defined for your system.
Can we use our company’s name?
Yes. The white-label option presents the assistant under your name, with your logo, colors and chosen assistant name.
Can visitors book an appointment?
Yes. Your Calendly link can be configured so customers can choose from available appointment times.
Can it be used on different tag formats?
Yes. The QR code can be printed on a stake tag, hang tag, sticker or another suitable format.
How are content and policies kept up to date?
We define the sources, responsible contacts and update frequency. The service can be configured in English and French.
A virtual salesperson that truly knows your business
Your catalog. Your availability. Your methods.
Grower Expert knows what you grow, what is available, what looks especially good this week and how your customers should order.
Available 24/7.
It helps buyers discover more products, build their orders and submit them without delay.